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VoIPLine Telecom consultants will guide you through the business advantages of taking your communications to the cloud.
Enjoy the savings and flexibility of unlimited call plans, rolling monthly contracts and adding your PBX features to state
of the art collaboration tools like Microsoft Teams. Make and receive phone calls in Teams along with advanced hosted PBX
features. Have the confidence of business continuity with our 99.9% guaranteed Service Level Agreement.
Upgrading your office phone lines from PSTN or ISDN to voice over IP? Use our flexible SIP trunking
service to connect your office PBX.
With VoIPLine Telecom
you get an all-in-one solution
Why customer choose
VoIPLine knows how important it is to provide a reliable & flexible phone system complimented with
experienced 24hr customer support. This is what we do best with hundreds of satisfied customers.
The PBX system was designed with ease of use in mind. An intuitive drag and drop web portal which
allows you to visually draw your required call flow and manage it online. Instant provisioning,
advanced reporting and ordering systems available online at any time.
Our support team is always ready to help you with any questions, providing quality support,
proved by numerous reviews. You can access support from multiple channels, via online chat,
email or a phone call.
Plans and Pricing
A simple per user plans that includes all PBX features without any hidden costs
VoIP stands for the Voice over Internet Protocol. VoIP allows for transmission between voice and video
via the web, including wired and wireless methods. VoIP
is built with new technologies. This technology allows accepting and making calls to landline and mobile
numbers, making it the most advanced means of communication.
If you are using a landline for your business, you should consider switching to VoIP for the following reasons:
• Cost-effective. In comparison to landline providers, VoIP offers
due to the ready internet infrastructure. VoIP provides the same quality of calls whilst delivering additional
features at a lower cost, proving to be advantageous.
• Easy to scale. As your company grows, the need for devices and connections grow. With VoIP, this is easily
accessible with a couple of clicks. In comparison, landline providers require lines to be laid physically,
increasing time and expenditure.
• Added features. What can you do with landline telephony? Only calls and faxes.
Switching over to VoIP, you will gain additional features such as
advanced call reports, integration of third-party services, smart routing, call recordings and more.
Cloud-Hosted PBX (Private Branch Exchange) is the next generation of the classical PBX.
Built on VoIP technology and operating not locally but via the internet. Cloud-hosted PBX can be used with VoIP-ready
phones and specific programs commonly known as soft-phones. Aside from making and receiving calls via the web, you will
gain access to additional features such as advanced call reports,
integration with third-party services, smart routing, real-time monitoring, voicemail to email and more.
SIP Trunk or SIP Trunking is a method that allows you to connect your existing
onsite PBX Phone system to the Internet Telephony Service Provider (ITSP). You will gain further opportunities with VoIP
telephony even with the old PBX.
Microsoft Teams direct routing allows you to make and accept calls from external
numbers within the Teams app. The combination of modern VoIP systems and advanced tools with Microsoft 365, our clients
receive an unprecedented opportunity to increase productivity.
The owner of the 0800 numbers, also known as Toll-Free numbers,
will be responsible for paying the cost of the inbound call. However, the call is free of charge for the
caller. As for 03 numbers, inbound calls are free of charge for
the owner while the caller is charged the cost of a local call from any location within the United Kingdom.
Absolutely. Keep in mind that our system is designed for all users regardless of their technical understanding
Similar to online stores, you can purchase SIP licenses, phone numbers and/or VoIP equipment via the web. In terms
of setting up a call flow, we have developed a unique system to drag-and-drop objects. Drag-and-drop will allow you to configure the call flow like LEGO™, connecting one object with another. This method is easy to understand and use.
If you still require assistance with the set-up, we provide demonstration sessions with our engineers free of charge.
In the demo session, the engineer will guide you through our system and answers all of your
Absolutely. There are no limits or restrictions when making or accepting international calls. You can purchase an
international inbound phone number within our system to make and receive
calls from your foreign customers and use concurrently with our PBX features. If you choose our Unlimited Plus Special
plan, you can call 50+ countries free of charge. You can check our
international call rates for our other call plans.
Yes. This is called 'Number porting'. You can port any local number, toll-free or mobile number to our system and make
and accept calls by using our call plans and advanced PBX features. Learn more about
Our aim is to provide exceptional customer service for our customers. We are open to all types of feedback and
criticisms (of course, all businesses want to read only good reviews, however, negative reviews are also important as
they are the driver for change and progress). You can read reviews from our customers on
If you notice a feature missing from our system, feel free to make suggestions as we are
open to any requests
that will enhance our service and customer experience.