Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our web site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.

VoIPLine Telecom Support

Call History Statistical Reporting

In this article


At the end of this article, you will be able to run reports highlighting your call history statistics. Should you need any assistance, feel free to contact our support department.

Running call history statistical reports

From within the "Reports" tab, select "Call History" on the left-hand menu to review the information of the call history for a specified time-frame. The tool can track total calls, total duration & average call duration.


If you wish to filter based on a specific date and time range, click the drop-down window located in the top left and select your requirements.



Exporting filtered reports

To save your filtered reports to a PDF or CSV you will need to select your filters, apply the configuration and press the save report drop-down button. Select your required report type and wait until the report has completely downloaded, please note that depending on the size of your report this process can take up to 5 minutes. It is also essential to make sure you have applied your filter before the report is exported. 


Configuring automatic daily reporting

From within your customer portal, you have the option to email a daily report for inbound call statistics, to a single or multiple administrators. Click on the daily reporting button and from here add the administrator(s) you would like to receive the daily report, tick the inbound calls option and save. 


support guy

A quick search will help you find the answers to most questions.
If you are unable to find a solution, please send a request to