- Browser and desktop Webphone:
- ‘Services’ tab > Voicemail:
- New column ‘Received on’
- Now we display which ‘Inbound number’, ‘Internal number’ or ‘Website widget’ received the call before it went to voicemail
- Works only for newly received voicemails
- You can now prevent specific users from leaving ‘Queue’ or ‘Queue callback’ objects via the ‘Services’ tab > Queue membership:
- Customer portal > ‘PBX’ tab > open ‘User’ object settings > Webphone > Disable ‘Queue membership’ control
- CRM integrations:
- If a user has the cloud storage call recording option activated, a link to the call recording will be automatically added to the note when the call is logged in the CRM system
- Note: the link to the recording leads to the customer portal, which can only be opened by customer portal administrators with access to reports
- ‘Services’ tab > Voicemail:
- PBX
- We have adapted the interface of the PBX to a dark theme. Now the entire customer portal has a consistent look and feel
- Note: you can switch between light and dark themes via the context menu in the upper right corner by clicking on your name
- Customer portal
- ‘Services’ tab > ‘SIP trunks’ section > Trunk licences:
- Licences now have the names of the objects where they are used
- Filters have also been added for quick search of the needed SIP trunk call plan
- ‘Billing’ tab > ‘Account details’ > ‘Account administrators’:
- Now you can reset 2FA for other administrators. Previously, this could only be done through the support team
- We have also added a division between active and deleted administrators. Previously, they were all in one list
- ‘Billing’ tab > ‘Account details’ > Service and shipping (postal) addresses:
- You can now specify the name of the premises if it does not have a street number
- ‘Services’ tab > ‘SIP trunks’ section > Trunk licences: